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Privacy Policy

At Relevé Branding Agency LLC we collect and manage user data according to the following Privacy Policy. One of our top priorities is making sure that the information we have about you is protected and secure. We value our relationship with you and are absolutely committed to preserving your privacy.

This document is part of Relevé Branding Agency’s Terms of Use, and by using www.relevebranding.com, (the “Website”), you agree to the terms of this Privacy Policy and the Terms of Use.  Please read the Terms of Use in their entirety, and refer to those for definitions and contacts.

1. INFORMATION WE COLLECT

We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs.

We collect personal information of visitors who submit their information via the forms on all of our websites.  In order to enable these or any other login based features, social sharing functionality, Squarespace Analytics, Google Analytics and other site feedback, we use cookies to store session information for your convenience.  You can block or delete cookies and still be able to use our websites. Relevé Branding Agency uses cookies in the following ways:

  • For logging in a user and maintaining the session
  • For allowing the site to determine whether the user’s browser is JavaScript capable
  • For Google Analytics
  • For social sharing functionality
  • For providing site feedback

Pixel Tags: Using Facebook Pixel allows us measure the effectiveness and return on investment of our Facebook advertisements. This technology provides reporting on the actions people take after viewing those ads either on our Facebook page or our website. Our Facebook Pixel is embedded into our website to track conversion and is connected back to the ad campaigns we are running on Facebook.

No personally identifiable information is collected by Relevé Branding Agency as a result of our Facebook Pixel usage. You can control your privacy settings in Facebook here: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Marketing communications: You may receive marketing communications from us such as free newsletters and e-mails that promote the use of our websites or services. You can choose at any time not to receive these marketing communications from us by following the unsubscribe instruction provided within the newsletters/emails, or by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you service related communications, including notices of any updates to our Terms of Use or Privacy Policy.

Adult Use Only: We do not intentionally gather personal data from visitors who are under the age of 18. If a child under 18 submits personal data to Relevé Branding Agency and we learn that the personal data is the information of a child under 18, we will attempt to delete the information as soon as possible. If you believe that we might have any personal data from a child under 18, please contact us at cs@relevebranding.com.

2. HOW WE USE THIS DATA

Once your personal information is collected, Relevé Branding Agency may use it in order to provide you the Website services or to communicate with you about the services or the Website as well as to communicate information and updates regarding events, useful resources, and other opportunities via email.

We protect the information you provide by maintaining appropriate security measures in our physical facilities to protect against the misuse of information we have collected from you. All financial information is kept in locked files or electronic files that are password protected. For additional information regarding how Relevé Branding Agency protects information collected please review our Terms of Use.

Relevé Branding Agency is operated from the United States.  If you are visiting the Website from outside the United States, you agree to any processing of any personal information you provide us according to this policy.

3. HOW TO UPDATE DATA

We make every effort to maintain the accuracy and completeness of your personal data which we store and to ensure your personal data is up to date. However, you can assist us with this considerably by promptly contacting us if there are any changes to your personal data or if you become aware that we have inaccurate personal data relating to you. We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us. If you completely delete all of your personal data, then your user account may become deactivated. We may retain an archived copy of your records as required by law or for legitimate business purposes as set forth below.

4. HOW WE SHARE DATA AND INFORMATION

We do not share personal information you have provided to us without your consent, unless:

-Doing so is appropriate to carry out your own request;

-We believe it is needed to enforce our Terms of Use, or that it is legally required;

-We believe it is needed to detect, prevent or address fraud, security or technical issues;

-Doing so otherwise protects our property, legal rights or that of others.

The email list we maintain is for internal use only and will not be sold, rented, or exchanged with any other company. No other company will use our email list for their communications.

Post: The postal mailing list we maintain is for internal use only and will not be sold, rented, or exchanged with any other company. No other company will use our postal mailing list for their communications. We would otherwise only share email or postal addresses as required by law.

We do not share your personal information with third parties. We may exclude from your personal data information (such as your name) that makes the data personally identifiable to you, combine such redacted data with information we collect from other users in an aggregate and anonymous format and sell or provide this anonymous data and analytics about our customers and site visitors to third parties. Before we do so, we will make sure that such information does not identify you. When we use the term “anonymous data,” we are referring to data and information that does not permit you to be identified or identifiable, either alone or when combined with any other information available to a third party.

We also use social buttons provided by services like Twitter, Google+, LinkedIn, Pinterest, Instagram, Vimeo, YouTube and Facebook.  Your use of these third party services is entirely optional.  We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services’ privacy policies.

We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share personal information with our Agents in order to provide products and services to you.  Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us.  You hereby consent to our sharing of Personal Information with our Agents.

We may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this policy.

5. ACCESS TO YOUR INFORMATION

If you would like to know exactly what personal information Relevé Branding Agency has collected about you, we will be happy to share it with you. This includes transaction information (e.g., dates on which you made payments, amounts and types of payments), communications you have directed to our staff (e.g., e-mails, customer inquiries), and contact information (e.g., name, address, phone number). Please email cs@relevebranding.com with a request to review this information.

6. HOW LONG WE WILL HOLD YOUR PERSONAL INFORMATION

We will only retain your personal data as long as you have an account with Relevé Branding Agency, or as long as is necessary to provide our services to you. If reasonably necessary to comply with legal, regulatory or internal policy requirements, we may also retain your personal data. We will make sure that your personal data will be deleted after your account is closed unless there are exceptional circumstances.

7. DATA SECURITY

We are committed to safeguarding and protecting your personal data and will implement and maintain technical and organizational measures designed to ensure a level of security appropriate to protect your personal data from accidental or unauthorized destruction, loss, alteration, disclosure or access. The file containing your personal data will be maintained on our servers or those of our service providers. Our authorized employees, representatives and service providers will have access to your personal data as necessary for the purposes described in this Policy. No transmission or storage system can be guaranteed to be completely secure, and transmission of information via the Internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at cs@relevebranding.com.

7. RECOURSE

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, or you may contact the DMA’s Committee on Ethical Business Practices at ethics@the-dma.org, or state and local chapters of the Better Business Bureau, state and local consumer protection office, or The Federal Trade Commission by phone at 202-FTC-HELP (202.382.4357) or electronically at: https://www.ftccomplaintassistant.gov/(link valid as of May 2019).

8. CHANGES TO THE PRIVACY POLICY

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email.  A user is bound by any changes to the Privacy Policy when he or she uses the Website after such changes have been first posted.

Contact us at cs@relevebranding.com if you have any questions regarding this policy.